HOW LONG HAS THIS PRODUCT BEEN IN USE? Acrylic resurfacing has been in use since the early 1970's. Polymer was added in the 1980's to provide superior bonding properties, and increase strength, durability and longevity.

HOW DOES THIS PRODUCT BOND TO CONCRETE? First, the surface it etched with muriatic acid and pressure washed to clean off dirt, remove loose aggregate, and open the concrete pores. Next, a very thin "skim" coat of the acrylic cement mix is applied by trowel. This is to provide maximum absorption into the pores of the concrete. Patterns are laid out using reinforced tape when this is dry. A second coat is applied using a drywall hopper in a random spray pattern. When this coat is dry, the tape is pulled, revealing the patterns, and 2-3 costs of solvent based sealer is applied using a roller. This sealer coat penetrates and softens the skim and spray coats and bonds all layers to the concrete. When dry, these two layers become a permanent part of the existing concrete, providing outstanding weather and stain resistant properties.

HOW THICK IS IT APPLIED? Total thickness is approximately 1/8 - 3/32". We are more concerned about getting the acrylic to penetrate the concrete than building up the surface. Actually, the thinner it is, the better the flexural properties it has, this is very important to allow for expansion & contraction of concrete during freeze/thaw cycles. Skim coats can be applied up to 2" thick for holes and spalling (chipping, flaking). Larger and thicker areas are filled or rebuilt using high-density acrylic mortars.

WILL MY CONCRETE STILL HEAVE IN THE WINTER? We cannot eliminate the heaving of concrete. However, after application, the surface will be denser, and alot less porous. Large cracks that previously allowed alot of water penetration can be reduced. Consequently, less water is retained and the effects of heaving caused by freeze cycles should be noticeably reduced over a period of time.

IS IT AFFECTED BY COLD WEATHER? No. Because it is an acrylic, it remains flexible, yet extremely durable. Freeze/thaw cycles cause concrete to expand and contract. Because it is essentially part of the concrete surface, it moves with the concrete, as opposed to against it such as other products such as tile, slate, pavers, asphalt or concrete patches.

HOW DOES IT STAND UP AGAINST OILS, STAINS, SALTS, AND DISCOLORATION? Because of the protective properties of the sealer coat, it is a non-porous finish. The majority of stains due to oil and grease wash off with mild detergent. Salt, deicers, fertilizers and such have no effect on it whatsoever. In addition, because of its unique UV (ultra violet) additive, it will not discolor due to exposure to sunlight. Even in the harshest of conditions.

WILL IT WEAR OR CHIP OFF? Our system should not show any abnormal wear provided the acrylic sealer is replenished as wear occurs. We estimate this to occur no sooner than every 3 - 4 years under normal traffic conditions. As long as the sealer is in place, any wear should be absorbed by this protective coating. Any scuff marks, etc. generally disappear with a fresh application of sealer.

WHAT ARE THE COLOR CHOICES? Creative Services currently has 13 standard colors, and 15 highlight colors to choose from. Our unique highlighting system provides virtually unlimited color combinations. Custom colors and personalized logos are available at an additional cost.

WHY SHOULD I REPAIR MY CONCRETE INSTEAD OF REPLACING IT? Concrete replacement generally requires heavy equipment that can cause damage to a lot of the surrounding area including landscaping and sidewalks. Some areas simply are not accessible and must be removed with smaller equipment or sledgehammers, etc. A large portion of that concrete winds up in a landfills. Once it is replaced, you simply have a brand new surface that is subject to stains, oil absorption, spalling, cracking and salt damage. Creative Services/CCI System require no heavy equipment, and causes no landscape or environmental damage. Installation usually takes only a few days, depending on size and conditions. When it is complete, it is not only beautiful, but will resist stains, oil spills, and salt damage. In addition, it can be custom designed to match your home, adding beauty and value to your home and neighborhood. New concrete is just that - concrete.

IS THERE A WARRANTY? Absolutely! All Creative Services/CCI products carry a 10 year limited warranty against excessive fading, delamination and product failure. (Note: This is a limited warranty and subject to certain conditions. An inspection by the installer is required a maximum of every 2 years. )

WHAT ABOUT SERVICE AFTER THE WARRANTY EXPIRES? If properly maintained, the Creative Services/CCI System will last virtually a lifetime. It is easily repaired at any time during its useful life.

HOW IS IT MAINTAINED PROPERLY? Although the system is extremely durable, it is not indestructible. The rule of thumb is this; if it will scratch, chip or damage concrete, chances are it will damage the Creative Services/CCI surface also. Exercise caution when setting heavy things on it. Take care not to drag heavy items that could scratch it. Periodic washing is all you should have to do to maintain the surface. Clean oil spills and the like as quickly as possible to keep it looking new.

WHAT ABOUT EXPANSION JOINTS, ARE THEY COVERED UP? Expansion joints and cold or control joints are necessary to prevent cracking of the concrete. Concrete must be allowed to expand and contract with temperature changes. These joints provide a "controlled crack" for this movement. All expansion joints are left in place, we cannot cover them up. We also recut all existing joints a little deeper to ensure that when it does move, it moves where we want it to, and not at some undisclosed weak spot.

WHAT ABOUT HEAVED, SUNKEN, AND SEVERELY DAMAGES CONCRETE? Heaved (raised) concrete, is generally ground down, or the adjacent section is built up to meet it using a variety of materials. Severely damaged sections can be tom out and replaced if necessary. This helps to minimize the cost and time of replacing the entire area.

CAN CRACKS BE REPAIRED? ABSOLUTELY! All cracks are repaired using high strength epoxies prior to applying the skim coat. New tension control joints are then placed, or existing ones cut deeper to alleviate the tension and allow for the movement that created the crack initially. (Note: In most cases cracks cannot be guaranteed, please see your local CCI dealer for more details)

CAN IT BE APPLIED AROUND POOLS? MOST DEFINITELY!! Creative Services/CCI products are the ideal solution for pool and spa areas. They are non-skid, cooler than concrete, and will not stain or be adversely affected by pool chemicals. It also provides a perfect transition from pool to yard, and adds that finishing touch like no other product can. Because of its versatility, a stencil can be used to indicate depth markings or areas of safety concern.

HOW SOON CAN IT BE USED AFTER APPLICATION?
For normal foot traffic, excluding high heels, cleats, or spikes: 24 hours *; Vehicle traffic: 5-7 days
(* Under normal temperature and weather conditions)

WHAT SURFACES CAN IT BE APPLIED TO? Creative Services/CCI products can be applied to any concrete surface, vertical or horizontal. Wood surfaces must have a cement backer board such as Hardi-Board- or DuRock- applied to add stability and minimize flexing.

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• Acrylic Coatings
• Acid Staining
• Epoxy Flooring Systems
• Crack Repair
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